Return Home
Click Here


Home >> Frequent Questions

Based on your feedback and our experience, we have developed a list of "Frequently Asked Questions."

For assistance, please select an option below.

 
 
1. Are prizes taxable?
2. What is "Cash Option"?
3. How long do I have to collect a prize?
4. Can I buy lottery tickets on the Internet?
5. What happens if I lose a winning ticket?
6. Can I claim lottery winnings by mail?
7. Can a group of people share a prize?
8. How can I get more information about the Virginia Lottery?
9. Can I buy lottery tickets by mail?
10. How old do I have to be to play?
Can I claim lottery winnings by mail? General

Yes. You can claim any prize by mailing your SIGNED ticket to:

Virginia Lottery Claims
P.O. Box 1254
Richmond, VA 23218-1254

Be sure to sign the back of your ticket. We suggest you use certified or registered mail, and provide your complete name and address information on the envelope.

As a result of the Patriot Act, effective October 1, 2006, two (2) forms of ID will be required to cash a check greater than $1,000.00 at any Bank of America branch. For a list of acceptable IDs, Click here.


Is this enough information?
Click here to contact the Virginia Lottery Department of Communications.
Copyright 2009 Virginia Lottery All Rights Reserved. Please note that every effort has been made to ensure the accuracy of information on
this Web site. However, all claims will be paid based on the official game rules of the Virginia Lottery. If you have questions, please call:
804-692-7778 Monday through Friday, 8:30 a.m. – 5:00 p.m.

Contact Us | Web Site Feedback | Privacy Policy | Forms Center | Problem Gambling | Report Online Fraud